Category Archives: Information and communication

Sri Lanka: government sponsors monthly newspaper insert on water conservation

Lake House Chairman Bandula Padmakumara presenting the Randiya tabloid to Water Supply and Drainage Deputy Minister Nirupama Rajapaksa. Editorial Director Seelaratna Senarath is also in the picture. Photo: Dinamina

The Ministry of Water Supply and Drainage has launched the Randiya tabloid paper to raise public awareness on water conservation. Randiya will be published every third Wednesday as an insert in the Dinamina newspaper published by Associated Newspapers of Ceylon Limited (ANCL), also known as Lake House.

Related web site: Sri Lanka – Ministry of Water Supply and Drainage

Source: Priyanka Kurugala, Daily News, 24 Nov 2011

India, Karnataka: communication campaign helps realise sustainable water supply in small towns

When three small towns in the state of Karnataka, India attempted to provide continuous water supply to their citizens through a public-private partnership, they faced disbelief even ridicule. A sustained and strategic communication campaign over several years finally enabled the Karnataka Urban Water Supply Improvement Project (KUWASIP) to succeed with people’s support. Now, the citizens of these three towns – Hubli-Dharwad, Gulbarga and Begaum – benefit from 24/7 water supply through the .

This best practice was produced as a short movie titled “Overcoming Resistance and Initiating Change through Communications” by the Water and Sanitation Program (WSP) in partnership with the Administrative Staff College of India and is part of a training curriculum for city managers and policy-makers.

KUWASIP was jointly funded by the World Bank and the Karnataka Urban Infrastructure Development and Finance Corporation (KUIDFC). In 2009, KUIDFC received a National Urban Water Award for the project in the category

Related web site: KUIDFC – Karnataka Urban Water Supply Improvement Project (KUWASIP)

India: land of many cell phones, fewer toilets

Rafiq Nagar, Mumbai. Every family has a cell phone, but no safe sanitation. Photo: Guy Walder, http://www.guywalder.com

In the wake of President Obama’s visit to India, AP journalist Ravi Nessman writes that “he will find a country of startlingly uneven development and perplexing disparities, where more people have cell phones than access to a toilet”.

Interestingly, Nessman ends his article by suggesting that the spread of cell phones could empower slum dwellers to demand better sanitation services.

The Mumbai slum of Rafiq Nagar has no clean water for its shacks made of ripped tarp and bamboo. No garbage pickup along the rocky, pocked earth that serves as a road. No power except from haphazard cables strung overhead illegally.

And not a single toilet or latrine for its 10,000 people.

Yet nearly every destitute family in the slum has a cell phone. Some have three.

[...]

It is a country buoyed by a vibrant business world of call centers and software developers, but hamstrung by a bloated, corrupt government that has failed to deliver the barest of services.

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Nepal: National Sanitation Week

Within three years, Nepal has to upgrade sanitation facilities by 15 per cent to achieve its three years interim plan 2010-11.

The interim plan has targeted providing sanitation facilities to 65 per cent of the country’s population by the end of three years. At present, around 49.2 per cent Nepali population have access to sanitation facilities.

Nepal marked the 11th National Sanitation Week (5-11 June 2010) with the theme ‘role of local bodies for sanitation promotion’.

Kamal Adhikari, sociologist at Department of Water Supply and Sewerage (DWSS) said local bodies were allocating budgets for the construction of toilets at present.

Nepal has to ensure 53 per cent toilet coverage by 2015 to achieve the sanitation Millennium Development Goal. The government has also targeted to provide sanitation access to all by 2017, which needs an annual investment of NRs 7.5 billion [US$ .

According to DWSS, the present trend of toilet construction is 180,000 toilets per year, which is 493 per day. The government is required to almost double the current rate of the latrine construction to achieve the goal. Ten toilets should be constructed every month in each of the VDCs for the purpose.

Informing that they have decentralised the awareness programme this year, Adhikari assured that the government could achieve its goal with the present trend of toilet construction.  “The government is adopting standalone sanitation programme, reducing open deficit and including sanitation under the water supply project to achieve the goal within time,” he said.

The 2006 National Demographic and Health Survey conducted by the Ministry of Health and Population, showed that inadequate access to water and sanitation was responsible for 10,500 child deaths every year in Nepal.

There were few reports of National Sanitation Week activities, at least in the English-language media in Nepal.

In Dang, the District Water Supply and Sanitation Division Office launched a ‘One House One Toilet’ campaign that aims to declare Dang an open defecation free district before2014.

The District Water Supply and Sanitation Division Office in Tanahun celebrated National Sanitation Week by launching programmes to declare Risti and Chipchipe VDCs free from open defecation, promoting and washing and by testing water quality in the VDCs, which have been declared open defecation free zones. Other activities included the distribution of 10 filters under the Western Nepal Rural Water Supply Project, displaying banners and posters featuring sanitation messages and organising a secondary level essay competition on sanitation.

Source: Himalayan Times, 05 Jun 2010 ; Rajdhani / NGO Forum, 04 Jun 2010 ; Annapurna Post / NGO Forum, 27 May 2010

Nepal: famous comedians star in tele-serial on community-led total sanitation

The famous Nepali comic duo Madan Krishna Shrestha and Haribansha Acharya aka Maha Jodi are starring in ‘Sugandhapur’, a tele-serial with a message motivating people not to defecate in the open.

Sugandhapur poster

Sugandhapur poster

The premiere show of the tele-film was organised at the Russian Cultural Centre, Kamalpokhari on 30 June 2010. Jointly produced by Mahasanchar and Plan Nepal, it will be broadcast in two episodes on television channels. The film centres around a community led total sanitation approach, which focuses on ending open defecation. It also conveys a message of changing the hygiene behaviour of people. The shooting of entire film was done in a rural area of Biratnagar.

In the telefilm, Haribansa plays a mulish character named ‘Hari Lal’ and Madan Krishna plays the role of a Chief District Officer (CDO). In the telefilm, all the households in the village have toilets but Hari Lal refuses to construct one saying that this will destroys crops, which turns the entire village into ‘Durghandapur’ (stinking village). The CDO advises him, the members of Child Club take out a rally against him but it could not change the mindset of Hari Lal. Later, Hari Lal understands the importance of toilets when he himself gets sick due to open defecation and thereafter the village changes into ‘Sugandhapur’ (good smelling village).

Sharing his experience during the shooting Acharya said, “Many people from that area were motivated to make toilets in their homes just watching the shooting.” Revealing the present situation of Nepal, Donal Keane, country director of Plan Nepal stated, “Ten million people in Nepal defecate in the open and every year 10,000 children here die due to diarrhoeal diseases.” Plan Nepal has started community led total sanitation programmes since 2004 in different communities of Nepal. “We hope this tele-serial will be one of the effective mediums to motivate communities to maintain sanitation,” Keane added. A total of 70 communities have been declared open defecation area by Plan Nepal.

“Only 43 per cent people in Nepal have access to toilet. So we are moving ahead to improve this situation to meet the national target of sanitation for all by 2017,” expressed Binod Chandra Jha, Deputy Director General, Department of Water Supply and Sewerage.

Related web sites:

Source: The Himalayan Times / NGO Forum, 02 Jul 2010 ; Kantipur / NGO Forum, 01 Jul 010

Nepal: national water resource information centre in offing

The Water and Energy Commission Secretariat (WECS) is all set to establish a national water resource information centre. “We lack accurate and adequate facts and figures with which to manage the huge potential of water resources in the country. There is a need to work in an integrated way in the field,” said Dr. Ravi Aryal, joint secretary, WECS.

The information centre will establish a countrywide network through river basin offices to be set up in parts of the country. “There is a River Basin Office for Indrawati and Dudhkoshi rivers and the work has been initiated. We will establish other offices in Nepalgunj, Koshi and Bharatpur soon,” added Aryal.

Following the split of the Ministry of Water Resources into Ministry of Energy and Ministry of Irrigation, officials have been worried about the future of integrated water resource management since there is no strong authority to take care of the issue. “Integrated issues of water resource have come under a shadow. Water resources are not only about hydropower and irrigation,” said Aryal.

Water resource experts agree that there is little of scientific data on water resource and the available one is also scattered. The Department of Hydrology and Meteorology (DHM), which is the first hand data generator for rainfall and temperature, is under the Ministry of Environment, whose objective is not primarily to look after water resources. “It’s unfortunate the DHM is under the environment ministry. Its data is useful for policymakers on water resources,” said Adarsha Pokharel, former director general, DHM.

WECS officials say they can do nothing to change the state of affairs since they are not mandated for that. Despite its being the sole body to handle the water issues, the 35-year-old commission is a weak one. “At a time when the country lacks a strong body to handle the water issues, we have tried to establish a scientific database which could help figure out issues to be urgently addressed in the sector,” Aryal said.

The information centre will be digitally equipped, financed by a World Bank grant. The river basin offices in Dudhkoshi and Indrawati have been supported by the Government of Finland. The centre will study actual use of water resources, mobilize the community for water conservation practices and keep information up to date. “Lack of reliable data on the natural resource has weakened us during international negotiations on water resources,” Aryal justified the need for the centre.

Source: Ramesh Prasad Bhushal, Himalayan Times / NGO Forum, 31 Jan 2010

India, Kerala: social reality TV show contest for green local government

A local television station says it is launching the first social reality show in India. Called the Green Kerala Express, this daily 30 minute interactive show, starting in February 2010, will focus on sustainable development models developed by the local self-governments. The local government authorities (panchayats) will be evaluated based on their performance in sectors like water and land management, sanitation, environment, health, energy, social security, women’s empowerment, education, agriculture, food security etc.

Green Kerala Express is an initiative of the Kerala branch of Doordarshan Kendra, India’s public television broadcaster, the Kerala Ministry of Local Self Government, the Suchitwa (Sanitation) Mission and the Centre for Development of Imaging Technology (C-DIT).

The invitation to join the competition is open to all panchayats and they can apply with a detailed profoma and also a five minute video on their achievements. A technical jury will evaluate their work by assigning marks based on profoma and video and will shortlist 150 panchayats for the first round. Representatives from the selected panchayats will be invited to present their models in front of the jury and audience. A two-member anchor team will be leading the show. There will be interactive sessions, presentation of counter videos from Panchayaths and questions from jury and audience. One Panchayat will be short listed from each district, along with Municipalities and Corporations. In the final round the show will go into details of activities in various developmental sectors and panchayats will be evaluated and graded according. One panchayat, one Municipality and one Corporation will be selected as final winners.

Each episode will have the following additional features.

1. Every week special awards will be given to a green hero/green idea/green technology/green institutions/given school.
2. Every episode will have a citizen’s report, which will depict unknown facets of Kerala.
3. Every episode will have messages on social awareness.

The basic format will be that of a travelogue and thus it differs from conventional reality shows. Two anchors-male and female-will travel through the breadth and length of the state depicting the green history of the state as its evolves. Episodes will be posted on a web portal.

SMS voting will be included to ensure the participation of viewers.

SourceThe Hindu, 07 Dec 2009 ; Green Kerala Express

Watch a Green Kerala Express model video (local language version in Malayalam only)

India: Sikkim and Tamil Nadu bag state water and sanitation awards

IBN7-AwardsSikkim and Tamil Nadu have received ‘IBN7 Diamond States Awards’ in the ‘water and sanitation’ category, for small and big states respectively.

Sikkim’s New Delhi Resident Commissioner Arvind Kumar received the award on behalf of the Sikkim Government during a function on Saturday [10 October 2009] at New Delhi which was attended by Lok Sabha Speaker Meira Kumar as the chief guest.

This is the second year that the IBN18 TV Network and Outlook magazine presented the ‘IBN7 Diamond States Awards’ in recognition of human and social development efforts by the states of India.

Awards were presented in 10 categories: Basic Infrastructure, Citizen Security, Education, Employment, Environment, Healthcare, Judicial Governance, Poverty Reduction, Water & Sanitation and Women Empowerment. There was a special category ‘India’s Best State’ for the awards and 5 states were awarded for their Overall performance as well. In each category there is a separate award for the best performing big state and the best performing small state.

The selection process involved a nationwide opinion poll by Nielsen and a jury of 6 experts. Nielsen interviewed 6,000 people in the 18-45 age bracket across all states. The results of the poll question on water supply and sanitation were as follows:

Satisfied with the quality of piped water supply?

Extremely                                    23
Somewhat                                    29
Neither                                            8
Somewhat dissatisfied              9
Extremely dissatisfied            11
No piped water                          20

Top Performers: Maharashtra, Tamil Nadu, Goa, Sikkim
Laggards: Delhi, Bihar, Assam, Manipur, West Bengal

Satisfied with cleanliness in your area?

Extremely                                    13
Somewhat                                    39
Neither                                          15
Somewhat dissatisfied            18
Extremely dissatisfied            15

Top Performers: Maharashtra, Tamil Nadu, Goa, Sikkim
Laggards: Andhra Pradesh, Rajasthan, Manipur, Mizoram

Source: Assam Tribune, 12 Oct 2009 ; Pragya Singh and Lola Nayar, Outlook, 26 Oct 2009

Bangladesh: lessons from implementing water supply, sanitation and hygiene promotion activities in the coastal belt

Danida-Bangladesh-Lessons-coverA new document [1] describes the key lessons learned from the large Coastal Belt Project, which was supported by Danida and the Government of Bangladesh during 1997-2009. The document highlights the processes, achievements and challenges of providing more than 12 years of extensive assistance to rural and small towns water supply, sanitation and hygiene promotion in the coastal regions of Bangladesh. During the years the project gradually changed its implementation modalities towards a high degree of alignment with national institutions and systems, including use of national planning and budgeting processes and public procurement rules.

The Project was largely successful in achieving its physical targets of more than 30,000 arsenic-free deep hand tube wells (DHTWs) and promoting construction of over 300,000 household latrines, construction of piped water supply in core areas of nine pourashavas, albeit with delays and additional costs.

The Project was implemented as a bilaterally-executed project. This gives rise to inherent differences resulting from parallel management structures, multiple sets of roles and rules and differing personal and institutional loyalties.

Following the devastating cyclone Sidr (“The Eye”) in November 2007, the Project constructed 1,050 additional tube wells, 1,000 household latrines and other infrastructure in storm-ravaged areas.

Photo from the Danida report

Photo from the Danida report

The sustainability of DHTWs and household latrines in rural areas is seen as high. Additional management and technical support is required to ensure the long-term sustainability of piped water supplies in pourashavas and mini-piped systems in rural areas, as well as public toilets and school latrines.

The Project’s efforts to assist pourashavas to improve solid waste management and drainage was less than successful. The situation in pourashavas in these areas remains unsatisfactory. There are serious difficulties locating sanitary dumping sites, which pose a potentially serious environmental hazard.

Following the Paris Declaration on Aid Effectiveness in 2005, the Project’s planning process and management has been more closely aligned with GOB and DPHE’s systems and procedures.

During its long life, the Project produced a wealth of documentation; manuals, guidelines, training and IEC/BCC materials. This material constitutes an important part of the Project’s contribution to the sector. Some of the most important and useful of these materials are listed in the publication.

In spite of its long life, the Project leaves behind unmet demand and a number of unresolved issues which will to a large extent determine the long-term impact of the Project’s many achievements.

A number of factors are seen as contributing to the Project’s successful achievements.

  1. Conducive policies, strategies, regulations, rules and procedures adopted and practiced in implementing organizations
  2. Experienced and dedicated professional/technical staff
  3. Responsibility, commitment and accountability for results at all levels
  4. Firm commitment to guidelines and procedures for poverty targeting, social mobilization and siting of facilities
  5. Rate and quality of DHTW construction
  6. Social mobilization/customer briefings supported by high quality IEC materials
  7. Adequate cost-sharing to promote ownership
  8. Cooperation from DPHE and local government (pourashava mayors and UP chairmen)
  9. Appropriate and adaptable technologies to suit various hydrogeological conditions
  10. Thorough documentation, accurate reporting, MIS and database updated and used
  11. Baseline data, effect monitoring and impact assessments
  12. Post-construction technical and managerial support for urban and school WSS facilities

The Project has helped to produce a number of competent sector professionals who continue to make important contributions to the sector. Outside the coastal belt, this may prove to be one of the Project’s most important and lasting legacies.

[1] Pendley, C.J. and Minhaj Uddin Ahmad, A.J. (2009). Learning from experience : lessons from implementing water supply, sanitation and hygiene promotion activities in the coastal belt of Bangladesh. Dhaka, Bangladesh, Royal Danish Embassy. 27 p.
Download full document [PDF file]

Web sites:

Contact persons:

  • Dr. Guna N. Paudyal, Danida Senior Adviser, Bangladesh. (e-mail: guna [at] hysawa.org)
  • Dr. Niaz Chowdhury, Programme Officer, Embassy of Denmark (e-mail: niacho [at] um.dk)
  • Mr. Jan Møller Hansen, Deputy Head of Mission, Embassy of Denmark, Dhaka. (e-mail: janmha [at] um.dk)

Papua New Guinea: cholera patients battle stigma

An ongoing cholera outbreak is killing a growing number of people in Papua New Guinea and making scores more ill. But the disease is also having a severe effect on survivors.

This is the first known outbreak of cholera the country has ever experienced, and the government, the World Health Organization (WHO) and aid workers are struggling to raise awareness about the disease. Few people have ever heard of cholera, leaving infected people shunned and stigmatised.

One is Leah Peter, 25, from the Boundary Road settlement in Lae, the provincial capital of northern Morobe Province, which has experienced most of the cholera cases.

A few weeks ago, she woke up feeling weak and within a few hours was rushed to Angau Hospital in Lae by a friend. “They put two drips into me and told me I had cholera. I didn’t know what it was. My face had sunk in, my body was tiny,” Peter told IRIN.

“When I looked through the tent flaps [of the hospital's cholera treatment centre], I saw people covering their mouths and noses and crossing to the other side of the street. I thought, ‘What’s this disease I have? I must be going to die from something really terrible,’” she said.

Peter survived her battle with cholera but when she returned to the settlement, the villagers ran away in fear. [...] Her boss also told her not to return to her cleaning job. However, after two days of anger and depression, she resolved to fight for her rights.

Peter returned to the cholera centre and spoke to Karin Lind, the Médecins Sans Frontières (MSF) doctor who had treated her. “She told me about the stigma she was experiencing. I called her boss to explain about the disease, and that Leah was not contagious, but it didn’t work. I thought we could find her something to do here at the hospital. But she had another plan,” said Lind.

According to Victor Golpak, coordinator for the national health department, authorities still did not know the origin of the cholera outbreak, first reported in two coastal villages in Morobe Province. They suspect the highly contagious disease was brought in by Southeast Asian workers at a logging operation in the area, or aboard a fishing vessel.

Peter decided to run an awareness programme in her settlement to educate people about cholera.

“Rich people live a luxury life. They can buy good food, drink good water. They have education. They know about cholera and how to protect themselves. They don’t have to be scared of it,” she said.

“In settlements, we are poor and we live with germs. We don’t know anything about cholera, so we get sick. That’s not right.”

Lind helped Peter develop the educational material for her programme, including information sheets about cholera.

Monica Telba is also helping with the education project. “People in the community believe if you argue with someone, you get the cholera germ. But they are wrong,” she said.

While virtually illiterate, between them Peter and Telba speak five of the languages spoken in their settlement, an advantage many outsiders lack. Besides distributing the information sheets, they plan to talk to people individually.

“You can give them a sheet of paper and tell them to read it,” said Telba. “But they won’t understand. And with radio it’s in one ear and out the other. You have to take the time to sit and talk.”

Fighting the stigma

Educating communities is the only way to overcome the stigma associated with cholera, said Sister Gatsia Muwete, senior nurse at Angau Hospital’s cholera treatment centre.

“You can’t blame people like Leah’s boss, really. They’ve never heard about cholera before. We’ve had people who’ve died at the side of the road because no one wanted to take them to hospital.

“Nurses here at the hospital don’t want to have [physical] contact with the nurses working in the cholera centre and avoid us. Of course, we are holding information courses on cholera to educate them,” she said.

However, even educating health workers is a challenge.

“Only three nurses attended the information session today. But we’ll get there,” said Lind.

Source:IRIN, 22 Sep 2009